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Privacy Policy

HomePrivacy Policy

Last updated: 05 March 2026

1. Introduction

Hythe Hair Studio Ltd ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website htestudio.com, contact us, or use our services.

This policy applies to information collected through our website and any related services, communications, or events.

2. Who We Are (Data Controller)

For the purposes of the UK General Data Protection Regulation (UK GDPR), we are the data controller of your personal data.

3. Information We Collect

3.1. Personal Data You Provide

We may collect personal information that you provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Postal address (if needed for services or purchases)
  • Appointment details and service preferences
  • Any information you provide via our contact form, booking enquiries, messages, or consultations

3.2. Automatically Collected Data (Website Usage)

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information and operating system
  • Pages you visit and time spent on pages
  • Referring website or link that led you to our site
  • General location information (approximate), derived from your IP address

3.3. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Make the website function properly
  • Understand and improve website performance
  • Support marketing and measure advertising effectiveness (where enabled)

You can manage your cookie preferences at any time using our cookie banner/settings (where available). If you disable cookies, some parts of the website may not function as intended.

4. How We Use Your Information

We use your information to:

  • Provide and manage our hair and beauty services
  • Respond to enquiries and communicate with you
  • Manage appointment bookings and customer service
  • Improve our website, services, and customer experience
  • Send messages related to your booking or enquiry
  • Comply with legal obligations and protect our legal rights

5. Legal Basis for Processing (UK GDPR)

We process personal data under one or more of the following legal bases:

  • Consent: where you have given clear consent (e.g., marketing cookies or optional marketing communications)
  • Contract: where processing is necessary to provide services you request (e.g., managing bookings)
  • Legitimate interests: where necessary for our business interests (e.g., improving services, preventing fraud, measuring website performance), provided your rights do not override these interests
  • Legal obligation: where we must comply with a legal requirement

6. Sharing Your Information

We do not sell your personal information.

We may share your data with trusted third-party service providers who help us operate our website and deliver our services, such as:

  • Website hosting and technical support providers
  • Booking/communications providers (if applicable)
  • Analytics and advertising providers (e.g., Google, where enabled)

These providers are only permitted to process your data on our instructions and must keep it secure and confidential.

We may also disclose information where required to:

  • Comply with a legal obligation or lawful request
  • Enforce our terms or protect our rights, property, or safety
  • Prevent fraud or security issues

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.

We will securely delete or anonymise personal data when it is no longer needed.

8. International Transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place in line with UK GDPR to protect your information.

9. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (in certain circumstances)
  • Restrict processing (in certain circumstances)
  • Data portability (in certain circumstances)
  • Object to processing (in certain circumstances)
  • Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, contact us at info@htestudio.com.

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO) (the UK data protection regulator). We would appreciate the chance to address your concerns first, so please contact us using the details above.

11. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

12. Children's Privacy

Our website and services are not intended for children under 13, and we do not knowingly collect personal data from children.

13. Links to Other Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us:

Hythe Hair Studio Ltd
Company registration number: 14742498